Services

In addition to operating a chain of complete market expansion services, Digiworld also provides services according to the individual requirements of each customer. Digiworld is currently the first company operating and distributing retail IT products via e-commerce in Vietnam

TOP 02

TOP 2 distributor of ICT in Vietnam

2010

Successfully operated ERP SAP system

05 TIMES

Revenue increased 5 times in 10 years

Comprehensive market expansion services
Distribution channel solutions

Digiworld has built an effective distribution channel system based on market observations and research, timely grasping of trends, and continuous updates.

ICT

  • The system of retail points, chains of retail stores nationwide
  • Online distribution channel

FMCG

  • Traditional distribution channel
  • Modern distribution channel
  • Online distribution channel
  • System of hospitals, pharmacies, and clinics
Trade execution

Digiworld always focuses on researching and implementing solutions to help customers achieve satisfaction and access the company's products at all points of sale such as:

  • Product Displays
  • Product Sampling
  • Trade program
  • In-store Activities
Brand strategy

With a team of experienced professionals, Digiworld can help partners better analyze and reallocate existing resources to develop competitive advantages as well as improve profits in the Vietnamese market:

  • Brand strategy
  • ATL, BTL Execution
  • White space analysis
E-commerce distribution solutions

To meet higher demands of customers, Digiworld has started to deploy distribution solutions through e-commerce channels such as:

  • Creating and managing e-commerce stores
  • Webpage/Fanpage Management
  • Online Marketing
  • E-commerce Store Management
  • E - Logistics and Fulfilment
Market Analysis - Strategy Development

Having a good command of the Vietnamese market, Digiworld always researches and develops suitable products for the future with specific strategies such as:

  • Analyzing information from survey results, market research, and competitors
  • Making detailed market access plans
  • Completing procedures, complying with market access regulations
Importation

Digiworld focuses on investing in modern warehouses in Vietnam and bringing many values and benefits to partners.

  • Registering products
  • Consulting and handling customs procedures
  • Consulting on the transportation and storage of goods
  • Receiving goods and transport to the warehouse
Warehouse services

Digiworld focuses on investing in modern warehouses in Vietnam and bringing many values and benefits to partners.

  • Minimizing the cost of transporting and distributing goods.
  • The facilities meet the standard of storing and preserving goods
  • Modern ERP system manages and tracks data directly
  • Forecasting product supply and demand
  • Consulting and managing inventory
  • Carrying out sorting and packaging of goods
Distribution

Digiworld has built an efficient distribution system based on geographic factors and customers in each business area with the following services:

  • Order Preparation and Process
  • Delivery
  • COD delivery, special delivery
  • Logistics network - sales based on demand
  • Managing sales returned and recalled products
  • Key Account Management
  • Controlling credit, invoicing, and collecting
Customer services

Digiworld designs a customer care process based on the itinerary of gathering customer contact points of the business such as:

  • Consultation switchboard
  • Customer support/care center
  • Consumption behavior report
  • Warranty service
Brandshop operated by Digiworld

Digiworld provides the following services:

  • Selecting a strategic location
  • Constructing and designing stores
  • Performing all processes and procedures to put the stores into operation
  • Recruitment and training employees
  • Operating stores smoothly and efficiently

Sales & Marketing

E-commerce D2C

Research & Business planning

Full Distribution

After- sales service

Store management

Distribution channel solutions

Digiworld has built an effective distribution channel system based on market observations and research, timely grasping of trends, and continuous updates.

ICT

  • The system of retail points, chains of retail stores nationwide
  • Online distribution channel

FMCG

  • Traditional distribution channel
  • Modern distribution channel
  • Online distribution channel
  • System of hospitals, pharmacies, and clinics
Trade execution

Digiworld always focuses on researching and implementing solutions to help customers achieve satisfaction and access the company's products at all points of sale such as:

  • Product Displays
  • Product Sampling
  • Trade program
  • In-store Activities
Brand strategy

With a team of experienced professionals, Digiworld can help partners better analyze and reallocate existing resources to develop competitive advantages as well as improve profits in the Vietnamese market:

  • Brand strategy
  • ATL, BTL Execution
  • White space analysis
E-commerce distribution solutions

To meet higher demands of customers, Digiworld has started to deploy distribution solutions through e-commerce channels such as:

  • Creating and managing e-commerce stores
  • Webpage/Fanpage Management
  • Online Marketing
  • E-commerce Store Management
  • E - Logistics and Fulfilment
Market Analysis - Strategy Development

Having a good command of the Vietnamese market, Digiworld always researches and develops suitable products for the future with specific strategies such as:

  • Analyzing information from survey results, market research, and competitors
  • Making detailed market access plans
  • Completing procedures, complying with market access regulations
Importation

Digiworld focuses on investing in modern warehouses in Vietnam and bringing many values and benefits to partners.

  • Registering products
  • Consulting and handling customs procedures
  • Consulting on the transportation and storage of goods
  • Receiving goods and transport to the warehouse
Warehouse services

Digiworld focuses on investing in modern warehouses in Vietnam and bringing many values and benefits to partners.

  • Minimizing the cost of transporting and distributing goods.
  • The facilities meet the standard of storing and preserving goods
  • Modern ERP system manages and tracks data directly
  • Forecasting product supply and demand
  • Consulting and managing inventory
  • Carrying out sorting and packaging of goods
Distribution

Digiworld has built an efficient distribution system based on geographic factors and customers in each business area with the following services:

  • Order Preparation and Process
  • Delivery
  • COD delivery, special delivery
  • Logistics network - sales based on demand
  • Managing sales returned and recalled products
  • Key Account Management
  • Controlling credit, invoicing, and collecting
Customer services

Digiworld designs a customer care process based on the itinerary of gathering customer contact points of the business such as:

  • Consultation switchboard
  • Customer support/care center
  • Consumption behavior report
  • Warranty service
Brandshop operated by Digiworld

Digiworld provides the following services:

  • Selecting a strategic location
  • Constructing and designing stores
  • Performing all processes and procedures to put the stores into operation
  • Recruitment and training employees
  • Operating stores smoothly and efficiently